I don’t always hate my customers but sometimes they just make it so easy and I just can’t help myself. It seems that people just try to be stupid. They want me to be upset with them. Most people who contact me, do need help and the problem is easy to solve. I do school photography; I don’t sell rocket boosters for NASA. It’s pretty easy.
However, the other day, someone emailed me about my school retake policy. They asked “Do I have to pay for retakes?”
Gee, maybe if you actually read the Retake Policy (that is right in front of you, you know, the one you are holding in your hand), then you would know the answer. It is right there, in black and white, clearly printed in easy to read text that says “Retake Policy”. What does it say? It says all retakes are NO CHARGE. It…
View original post 342 more words