It was one thing when Amazon was selling physical things, but the game changed the moment it started offering services, too. Ripples were promptly sent flying into all corners of the retail universe with the launch of Amazon Home Services in March 2015, and now that both mom-and-pop hardware shops, as well as national brick-and-mortar chains have had more than a calendar year to react to the changes, a definite trend has emerged.
Almost too predictably, that trend hasn’t seen Amazon move an inch from its position, while just about every other retailer scrambles to make up ground they never knew they had lost.
The latest and perhaps biggest domino in home improvement retail to fall to Amazon’s have-it-your-way style of concierge services is Lowe’s and its subsidiary furniture and lighting specialty brand, ATG Stores. Lowe’s announced that it had officially partnered with Porch to provide on-demand installation and assembly…
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